Reach Out to the SAW Team
Questions about SAW, your order, getting certified, or bulk ordering SAW? Start with the quick answers below. If you still need us, the contact form and our direct line are right here.
A lot of questions have a faster answer.
Before you write us, check whether one of these gets you there quicker. If not, the form is right below.
Check the patient, the caregiver, and your stairs in a couple of minutes.
See if SAW Is a Fit →The deposit, certification, the balance, and shipping, step by step.
Read how it works →Coverage, HSA/FSA, and the funding paths people actually use.
See insurance answers →Return windows, the 1-year warranty, and replacement parts.
Read returns and warranty →Still not it? The contact form has you covered.
Send us a message.
Tell us who you are and what you need. The more you give us, the faster the right person can help. We read every message.
Good reasons to reach out: questions the FAQ didn’t cover, bulk or facility orders, a hospital in-service, dealer partnerships, or a media or research inquiry.